Your data, your server, your rules
Events, vehicle positions, recordings and customer data are stored only on your company server. The publisher does not run a shared database of all customers. The only things that leave the server are the ones you switch on yourself, such as a text message to a customer.
Who sees what
Permissions consist of a role and a scope. A fleet dispatcher sees their fleets, a customer only their own vehicles, a technician their own jobs. The scope is enforced in the database, so it cannot be bypassed with a crafted address.
- Sign in with a password or a passkey
- Audit log: who changed what and when
- Signing in as another account only for an administrator, with a warning bar and an audit entry
High-risk actions
A remote immobiliser command needs approval from a second person and a stationary vehicle. Cancelling an alarm with a password recognises a duress password and raises the priority of the case.
Backups and archive
The database and file backup is encrypted and can go to a folder, an SFTP server or S3 storage. The system checks backups itself with a full restore test. Events older than 24 months move to the archive, and the yearly export carries a SHA-256 hash.
What leaves the server
Maps and addresses come from OpenStreetMap data loaded onto your server. Text messages, email and phone notifications go through the services you configure. We review the code for security before larger releases and fix findings with a test.
Questions and answers
Does the publisher have access to my data?
Not with your own server. With a server run by us we have the administrative access needed for maintenance, and we describe it in the contract.
What happens to alarms when the licence expires?
Alarm reception, the operator queue and patrol dispatch keep working. This is a rule written into the design of the system, not an exception.
Where can the server be located?
In Poland or in another country of the European Economic Area.
See also
See the system with sample data
The demo installation has 47 sites, 18 moving vehicles and alarms you can handle yourself. Write to us and you will get an account.